Smartflats Bourse

Very Good
Traveller Type: with friends
  : The location was very convenient., it was very central and could readily be accessed from the train station. The downside? No elevator- it was eally taxing going up and down the apartment_ this place was only for very young travellers. We were on the 4th floor - 80 big steps and the bedrooms were another 20 big steps.
  : No elevator!!!!

Poor
Traveller Type: young couple
  : easy to collect the keys
  : Facts:1. No Iron, despite being in the listing. They say that because of pandemic (makes no sense as hairdryer was there)2. no single clothes hanger, there are 3 closets, and you cannot hang your clothes in those. They say that because of pandemic.3. Tiny WC separated from bathroom, you literally have no space + hitting the sink with your head.4. drain pipes smell was so huge, that you need to open the windows. as it turned out the pipes were not sealed in one of the closets. so, i took the plastic bag, some stretchers and put around naked pipe. solved it, so at least we could breathe, but5. it is a city centre with pedestrian streets in all directions with bars and restaurants, so cleaning and deliveries are done at night, plus constant partying on the street. 2 constructions are happening nearby. so open windows are not an option at all (50dB noise), and it would be great to live with windows closed, but6. one day there was a party upstairs with constant rushing back and forth by drunk people (they even had a gas balloon to fill in the air-balloons. and since there are paper thin walls and doors it is like things are happening in next room. (party was at the apartment managed by same host, so we called 24/7 number at 4:00am and somehow noise was sorted, but the night was ruined anyway). Next day there was a party in the next building, and there is nothing you can do when the noise in your room with closed windows is 38-40dB. 3rd night sleep ruined (of course we had earplugs, but when bass beats travel through floor to your bed you have no much sleep).7. Sofa bed in living room is clearly broken8. One day Some lady just knocked on our door claiming that she works for host asking for the apartment keys for 30 minutes to do the duplicates. I refused with pretext of having no knowledge of this, then she claimed that she has an email stating that she does work for host. I refused again. So it turns out she did work for them, but this was so unsafe feeling.

Wonderful
Traveller Type: family with young children
  : Location was fantastic, decoration and furniture cool and good views over the big windows. The kitchen was good and shower fantastic. All very clean.
  : The level of info even after reaching out the staff was not enough about how to access to the appartment and basic rules to follow in Brussels that can be very complicated for a foreign person like garbage collection rules.

Very Good
Traveller Type: with friends
  : Amazing location (shops and transportation very close), extremely clean and well decorated, great utilities. Even if it is located on a crowded street, it was quiet (very well isolated). It would definitely be better for only 2 persons, the bedroom was spacious and the bed comfortable. Kitchen well equipped for cooking small meals. Air conditioning system very efficient.
  : Apartment access system - instructions unclear about the keyboxLiving room sofa - is not suitable as a bed, very uncomfortableKitchen - frying pans unsuitable for induction plate (it did not detect them)Shower cabin - door did not close and water hose a bit broken, water got everywhere

Very Good
Traveller Type: young couple
  : Nice comfortable place in the centre.
  : The livingroom didn't seem to have heating working There was a party going on in the next building which made sleeping harder

Good
Traveller Type: group
  : The location was very convenient and it was well presented.
  : It was difficult to locate the property and the host refused to provide support when contacted. The host did not provide the address of the property just the name. The host did not support in providing WiFi details. The property was not entirely clean as it was evident there was pet hair on the sofa.

Good
Traveller Type: family with young children
  : Spacious, modern flat, perfect located
  : There is no lift in the building. Couldn’t find anyone to talk on the phone and we couldn’t get in the flat for 3 hours

Very Good
Traveller Type: with friends
  : The flat is wonderfully located, just minutes walking from the main square, lovely decorated and with all the necessities!
  : The sofa bed isn’t the most comfortable, it’s more suitable for one couple than for 3 people. The access is on the third floor, no elevator, so not ideal for people with reduced mobility.

Good
Traveller Type: review category business travellers
  : Location and cleanliness were top notch
  : Window blinds did not work. Wifi did not seem to work. No battery in TV remote.

Very Good
Traveller Type: review category business travellers
  : Location is great, very close to the metro station. The apartment was very clean, the kitchen was well equipped. Nice design.
  : Very loud outside. You can't open the window because there were people on the street until 6am. No elevator. Curved and uncomfortable stairs. Unfortunately, very uncomfortable beds, soft mattresses.