Smartflats City - Central

Very Good
Traveller Type:

Disappointing
Traveller Type: Family with Young Children
  : Good locations, very spacious, comfortable beds
  : Only had bedding for the 2 beds and not the sofa bed. We asked for the third set of bedding but we were ignored. No lights worked in the dining area of the flat. Tv didnt work. We reported all problems and had none of them resolved during our 3 night stay. Very disappointed with service.

Disappointing
Traveller Type:
  : Good location. Easy access to get keys etc.
  : The drains in the property absolutely stank. No lift so be prepared to take a hike to get to your apartment - approximately 8 flights of stairs (not great after a few Belgium beers). The apartment was advertised as three bedrooms - this was not the case. There was two bedrooms, and then a mattress on a floor on a mezzanine which you had to crawl to. Luckily there was also a sofa bed in the kitchen so this was used instead. The bathroom door handle also falls off, so be sure to keep it open slightly (not ideal). The worst thing, prior to arrival, I received multiple scam messages from the apartment via the booking.com app, asking for full payment, despite having already scheduled the payment. Be carful of this as they looked very real, but after contacting smartflats they said it was a phising attack!