Cocoon Brussels

Poor
Traveller Type: Traveling as Couple
  : Location
  : Advertising a property with the label HOTEL gives the impression this was going to be a hotel with a 24 hour reception. We were traveling and have limited email/text. so saying this is a hotel is false advertising. Extremely confusing/frustrating to get a key. Don't call non-hotels Hotels!!!!! This place is a fire trap. there were no emergency exists shown and as far as I can tell only one narrow staircase from the 6th floor. I would definitely NOT recommend this place.

Poor
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple
  : Property is right on the Grande Place. its is clean and well maintained, and nicely decorated. The bed is comfortable, and the staff helpful and welcoming.
  : There are 2 properties, The Bulle up in the dome of the building(6th floor)and The Tiny(front of the building, 5th floor). The photos on the website are of both. We thought we had booked the Bulle, but apparently not- this needs to be clearer. It is described on site as glamping which is a reasonable description. If you are looking for 5 star Im afraid this isnt it. It is a little pricey, but you are paying for the location and the view, not the room.Finally, as stated elsewhere on this thread, its 5/6 flights of steep stairs, so challenging with heavy luggage or dodgy knees, and the stairs up to the bed in the Tiny would be a bit of a challenge too.